FAQ's
How to Cancel Subscription?
Cancelling your subscription takes less than 3 clicks, just visit manage subscription link https://billing.stripe.com/p/login/00gg1PcIvftS1jy4gg enter email login and click cancel. You can cancel anytime and your subscription will last till the end of the billing cycle.
What do I actually receive after I purchase a license?
We will find account with the gmail/gsuide id specified in purchase and upgrade it. No license key required! then just follow https://www.magicslides.app/thankyou
Can someone else order the license on my behalf?
Absolutely. When you make a purchase, the gmail address specified in the order will be automatically upgraded and the payer email is not tied to the account
How is support provided and what does it include?
You can send a mail to support@magicslides.app while your support period is still valid. Support is provided for issues with installation, licensing and usage. It does not include any customization or custom new features.
What constitutes a user in terms of pricing?
A user is defined as one Google Account email address (yourname@domain). Our add-ons are licensed per user (Google Account) and you can use the license on any computer as long as you are signed in with the same email address.
Can't find an answer to your question?
Send a mail at support@magicslides.app and we'll be happy to help you 🙌